Various Indonesian information channels, newspapers and social media focused on the strikes, crafting damaging tales about Celltel.
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In 2023, Celltel was profitable in developing their connect with centre in Indonesia. For the initial year the decision centre was doing quite perfectly Conference targets regarding the quantity of phone calls they managed for every hour, expending considerably less revenue on wages than their budgeted allowance, no lease expenses, minimal turnover fees (staff members resignations/terminations), minimum extra time paid and restricted customer problems about support supplied by the decision centre.
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The employees are refusing to work Until their needs are achieved shortly. Needs relate to higher shell out, additional breaks and conducting instruction and supplying vocation opportunities as promised to workers when hired.
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